Nokia’s Bell Labs and Saudi Arabian telecommunications company stc Group have achieved a significant milestone in implementing artificial intelligence to enhance service delivery and network operations.
Project Overview: Nokia’s Bell Labs Consulting and stc Group have successfully tested a generative AI solution designed to improve service provisioning and operational efficiency.
- The solution aims to streamline complex service configurations across multi-technology and multi-vendor systems
- Implementation will reduce time to market for new services while lowering operational costs
- The system offers benefits for customers, businesses, and communities through improved resource utilization
Technical Implementation: The “AI for Provisioning Services” project represents a significant advancement in automated network management and service delivery.
- The solution simplifies the previously complex process of configuring multiple systems and resources
- stc Group can now deploy new services across their network offerings more rapidly
- The technology builds on existing collaborative efforts between Nokia and stc Group
Prior Success: Earlier deployments of AI-driven solutions have already demonstrated substantial improvements in stc’s network performance.
- Nokia’s MantaRay Cognitive SON solution was successfully implemented in June
- The system executed over 10,000 automated actions during high-traffic periods
- Network improvements included 30% better utilization in heavily loaded cells and 10% increase in user data throughput
- Despite a 40% increase in network traffic, the solution maintained stable connectivity while reducing manual operations
Environmental Impact: The AI implementations have shown measurable sustainability benefits for stc’s network operations.
- Energy efficiency improvements resulted in a 13% reduction in power consumption across 4G and 5G networks in 2023
- stc plans to expand AI-driven solutions to more than 200 systems by 2025
- The expansion aims to further enhance cost efficiency and operational effectiveness
Future Implications: This collaboration between Nokia and stc Group could serve as a model for other telecommunications companies seeking to modernize their networks, though the long-term impact on service quality and operational costs will need to be closely monitored as the technology scales across more systems.
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