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Tech companies are rapidly deploying agentic AI systems, with nearly half of industry leaders already implementing this technology, according to a new Ernst & Young survey. Unlike the initial wave of generative AI adoption that was driven largely by novelty, this shift represents a more strategic approach as companies seek tangible business benefits and competitive advantages. The movement toward autonomous AI systems signals a significant evolution in how organizations are integrating artificial intelligence into their core operations.

The big picture: Nearly half (48%) of tech executives surveyed have begun deploying agentic AI, with 50% expecting most of their internal AI operations to become fully autonomous within two years.

  • Ernst & Young’s Technology Pulse Poll, which surveyed over 500 tech leaders in April, reveals a significant shift toward more sophisticated, autonomous AI systems.
  • Despite economic uncertainty, executives remain “overwhelmingly positive” about the business value that agentic AI can deliver, according to EY Global and Americas Technology Sector Leader James Brundage.

Behind the numbers: Tech leaders’ confidence about their AI adoption may be overstated, with 58% claiming to be ahead of competitors in implementing AI technology.

  • EY Americas Technology Sector Growth Leader Ken Englund called this “more perception than reality,” noting companies tend to have “a higher opinion of their progress than is statistically possible.”
  • The survey indicates a maturation in the AI market, moving beyond the initial hype cycle that followed ChatGPT‘s release in late 2022.

Why this matters: Companies are pivoting to agentic AI as a more capable and commercializable alternative to traditional chatbots, particularly as investor pressure mounts for tangible returns.

  • Many businesses initially adopted generative AI for the “wow factor” — similar to earlier rushes into metaverse, crypto and NFT technologies — but are now seeking practical applications and measurable benefits.
  • Industry leaders believe early adoption of advanced AI systems will provide a sustainable competitive advantage as the technology continues to evolve.

Key concerns: Data privacy and security top the list of AI-related worries for nearly half (49%) of tech executives, representing a significant increase from previous year’s findings.

Workforce implications: Contrary to widespread fears about AI-driven job losses, 84% of surveyed tech leaders plan to hire more workers in the next six months as they adopt new AI tools.

  • More than half of respondents are focusing on upskilling their current workforce to adapt to the AI-driven transformation.
  • This suggests companies view AI as an augmentation to human capability rather than primarily as a replacement.

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