Epicor rolls out industry-focused AI and carbon accounting tools

Epicor’s annual user conference showcases a dual focus on AI-powered business solutions and sustainability tracking that transforms carbon emissions into a measurable cost center. These initiatives represent Epicor’s push to deliver practical industry-specific AI solutions while also addressing growing environmental reporting requirements, particularly significant for international manufacturers who face increasingly stringent emissions regulations. This balanced approach aims to both improve operational efficiency and prepare businesses for a more sustainability-focused future.

The big picture: Epicor unveiled AI advancements and sustainability tools at its Insights 2025 conference, including general availability of Epicor Prism enhancements and a new Carbon Cost Rollup solution for emissions tracking.

Key AI developments: Epicor’s Prism network of vertical AI agents designed for supply chain industries received significant upgrades alongside new predictive machine learning capabilities in the company’s Grow AI modeling engine.

• The company showcased multiple practical applications of its AI technology, including fast-tracking employee onboarding, streamlining information retrieval, and enhancing decision-making through visual analysis.
• Epicor claims its AI agents can collaborate to suggest parts, suppliers, costs, and delivery schedules, reducing communication needs by up to 40%.

What they’re saying: Epicor product VP Kerrie Jordan emphasized the company’s pragmatic approach to AI development, focusing on solving specific industry challenges rather than pursuing technology for its own sake.

• “We didn’t want to be the company that goes to market with AI for the sake of AI. It was really important to us that we focused in on specific use cases that would resonate and actually really solve tough problems for our customers,” Jordan said.
• She noted that AI “is no longer a vision or science experiment, but is delivering real results.”

Sustainability focus: The company’s new patent-pending Carbon Cost Rollup tool adapts standard costing systems to track carbon emissions as a form of currency, allowing businesses to calculate compliance reporting with high certainty.

• This initiative, potentially at odds with the Trump administration’s environmental policies, aims to help businesses pursue sustainability goals without sacrificing profitability.
• Jordan highlighted strong international interest in this solution, particularly from manufacturers needing to report on Scope One, Two, and Three emissions.

Industry reactions: Info-Tech Research Group senior advisory analyst Yaz Palanichamy noted the Carbon Cost Rollup’s potential benefits specifically for manufacturing and supply chain organizations.